FAQs

Product Information

Are UNICA SEREN perfumes long-lasting?

Yes, all our perfumes are crafted using high-quality fragrance oils designed to give long-lasting performance throughout the day.

Are your fragrances suitable for daily wear?

Absolutely. Our blends are curated for both modern everyday use and special occasions.

Do you offer unisex fragrances?

Yes, some of our variants carry a universal appeal and can be worn by anyone who resonates with the scent profile.

Are your perfumes cruelty-free?

Yes, all UNICA SEREN perfumes are cruelty-free and not tested on animals.

Payment and Shipping Infomation

Do you ship across India?

Yes, we deliver to all major cities and towns across India.

How can I track my order?

Once your order is dispatched, you will receive a tracking link via SMS/Email to monitor your shipment in real time.

Do you accept returns or exchanges?

Due to the nature of fragrance products, returns are limited. However, damaged or wrongly delivered items are eligible for replacement. (Full policy below.)

Do you offer bulk or corporate gifting options?

Yes, we provide special pricing and customization for bulk, gifting, and corporate orders. Contact us for details.

How can I contact customer support?

You can reach us through our contact form, email, or WhatsApp. We usually respond within 24 hours.

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